What To Know
- If the claim is approved, Milwaukee will repair or replace the tape measure at no cost to you.
- Milwaukee will provide you with a prepaid shipping label to return the malfunctioning tape measure.
- By understanding your warranty rights, you can protect your investment and enjoy the benefits of your Milwaukee tape measure for years to come.
Milwaukee tape measures are renowned for their durability and accuracy. However, even the best tools can sometimes encounter issues. If your Milwaukee tape measure is malfunctioning, don’t worry! Milwaukee offers a comprehensive warranty program to protect your investment. Here’s a step-by-step guide on how to warranty your Milwaukee tape measure:
1. Determine Eligibility
Milwaukee tape measures come with a limited lifetime warranty. This warranty covers defects in materials and workmanship for the duration of the product’s life. However, the warranty does not cover normal wear and tear, misuse, or abuse.
2. Gather Documentation
To initiate a warranty claim, you will need the following documentation:
- Proof of purchase (receipt or invoice)
- The malfunctioning tape measure
- A detailed description of the issue
3. Contact Milwaukee
You can contact Milwaukee customer service through the following channels:
- Phone: 1-800-SAWDUST (1-800-729-3878)
- Email: service@milwaukeetool.com
- Online: https://www.milwaukeetool.com/contact-us
4. Submit Your Claim
When you contact Milwaukee, provide the customer service representative with the following information:
- Your contact information
- The documentation you have gathered
- A clear explanation of the issue
5. Evaluation and Repair
Milwaukee will evaluate your claim and determine whether the tape measure is covered under warranty. If the claim is approved, Milwaukee will repair or replace the tape measure at no cost to you.
6. Return Shipping
Milwaukee will provide you with a prepaid shipping label to return the malfunctioning tape measure. Make sure to package the tape measure securely to prevent further damage during transit.
7. Warranty Resolution
Once Milwaukee receives the tape measure, they will process your claim and repair or replace it within a reasonable time frame. They will notify you of the status of your claim and provide you with an updated ETA.
Additional Tips
- Keep your proof of purchase in a safe place.
- Register your tape measure with Milwaukee to extend the warranty period.
- Protect your tape measure from extreme temperatures, moisture, and rough handling.
- If you have any questions or concerns, don’t hesitate to contact Milwaukee customer service.
Wrapping Up
Follow these steps to hassle-free warranty claims for your Milwaukee tape measure. Milwaukee’s commitment to customer satisfaction ensures that you will receive a prompt and fair resolution. By understanding your warranty rights, you can protect your investment and enjoy the benefits of your Milwaukee tape measure for years to come.
Basics You Wanted To Know
Q: How long does the Milwaukee tape measure warranty last?
A: Milwaukee tape measures come with a limited lifetime warranty.
Q: What is covered under the warranty?
A: The warranty covers defects in materials and workmanship for the duration of the product’s life.
Q: What is not covered under the warranty?
A: The warranty does not cover normal wear and tear, misuse, or abuse.
Q: How do I register my Milwaukee tape measure?
A: You can register your tape measure online at https://www.milwaukeetool.com/registration.
Q: What should I do if my tape measure is damaged during transit?
A: Contact Milwaukee customer service immediately to report the damage. They will provide you with instructions on how to proceed.
