What To Know
- In the event of a covered defect, here’s how to make a warranty claim.
- The Kobalt lifetime warranty is designed to provide peace of mind for the entire lifespan of your tape measure.
- By registering your tape measure and using it properly, you can enjoy the benefits of a measuring tool that will serve you well for years to come.
When it comes to measuring tools, Kobalt stands out as a reputable brand known for its durability and accuracy. One of the most common questions about Kobalt tape measures is whether they come with a lifetime warranty. This blog post aims to delve into this matter and provide a comprehensive understanding of Kobalt’s warranty policy for its tape measures.
Warranty Coverage: What’s Included?
To understand the extent of Kobalt’s lifetime warranty, let’s examine what it covers:
- Material and Workmanship Defects: The warranty ensures that Kobalt tape measures are free from any defects in materials or workmanship for the duration of their use.
- Normal Wear and Tear: Contrary to popular belief, the lifetime warranty does not cover normal wear and tear that occurs over time.
Exclusions: What’s Not Covered?
While the lifetime warranty is comprehensive, it’s essential to note the following exclusions:
- Accidental Damage: Any damage caused by accidental drops, mishandling, or improper use is not covered under the warranty.
- Rust and Corrosion: Rust and corrosion are not covered unless caused by a manufacturing defect.
- Modified Products: Tape measures that have been modified or altered in any way void the warranty.
Warranty Registration: A Crucial Step
To activate the lifetime warranty, it’s crucial to register your Kobalt tape measure within 30 days of purchase. This registration process can be completed online or by mail. Failure to register may result in the warranty becoming void.
How to Make a Warranty Claim
In the event of a covered defect, here’s how to make a warranty claim:
- Contact Kobalt Customer Service: You can reach out to Kobalt’s customer service team via phone, email, or mail to initiate the claim process.
- Provide Proof of Purchase: Be prepared to provide a copy of your purchase receipt as proof of ownership.
- Return the Defective Product: You may be required to return the defective tape measure to Kobalt for inspection and evaluation.
Replacement or Repair: Warranty Resolution Options
Once your claim is processed, Kobalt will determine the appropriate resolution:
- Replacement: If the tape measure cannot be repaired, Kobalt will provide a replacement of equal or greater value.
- Repair: In cases where the defect can be rectified, Kobalt will repair the tape measure to its original condition.
Warranty Duration: A Lifetime of Coverage
The Kobalt lifetime warranty is designed to provide peace of mind for the entire lifespan of your tape measure. However, it’s important to remember that the warranty only applies to the original owner and is non-transferable.
Final Thoughts: A Reliable Investment
Kobalt tape measures with a lifetime warranty offer exceptional value and durability. While the warranty does not cover all situations, it provides a substantial level of protection against manufacturing defects. By registering your tape measure and using it properly, you can enjoy the benefits of a measuring tool that will serve you well for years to come.
Questions You May Have
Q1: Does the lifetime warranty cover rust and corrosion?
A1: The lifetime warranty does not cover rust and corrosion unless caused by a manufacturing defect.
Q2: How long do I have to register my tape measure to activate the warranty?
A2: You have 30 days from the date of purchase to register your tape measure for the lifetime warranty.
Q3: What is the process for making a warranty claim?
A3: Contact Kobalt customer service, provide proof of purchase, and return the defective tape measure for inspection.
